Carfax Customer Service Help

Carfax Customer Service Website

Carfax Company Website

The most trusted provider of vehicle history information, CARFAX is used by millions of consumers each year. CARFAX Vehicle History Reports™ are available on all used cars and light trucks model year 1981 or later. Using the unique 17-character vehicle identification number (VIN), a CARFAX Report is instantly generated from our database of over six billion records.

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Date Comment

I tried to buy the carfax report for my own car in order to verify what possible customers will be seeing. I tried two times to buy the report, both times ended up being unsuccessful, yet both times I was charged.

Kun Chen


Have been trying to reach CARFAX to cancel my account and you continue charging my credit card. I did not receive one report that was helpful as too much info was missing. I do not want this service and request a refund and cancellation of my account.

Carolyn Bailey



hAVE been attempting to reach carfax by phone, e mail and fax for one and one half months. No reponse. Report IS INCORRECT and I have every document to prove it. They dont\'t seem to be interested. Thought they were reputable

Camille Lewis


Carfax is a completely a scam. They shound be banned from USA. I baught a 2006-chevy Impala brand new only 4 miles. Before I buy ths vehicle I was trying find used car so I had car fax subscription to use car fax report 5 cars. When dealer gave me the Vin number of my car for insurance. I was checking with carfax. It was showing 7 reports on that car. I contacted Dealer. Car was not registered yet how the car fax got the 7 reports on that car? I was trying to find Carfax direct number. Finally I found their office in MIchigan. They beg apology for false report and gave my car fax subscription back. Carfax should eb banned for USA for good.


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